FAQ's

Here's some of our most frequently asked questions.

Frequently Asked Questions

Can I book in advance?

This usually depends on the event! 

Unfortunately, we cannot take any bookings in advance for Glastonbury Festival.

Where are you located at Glastonbury Festival?

We are near the top of the public Tipi Field on the middle track.

When looking at the festival map, we are under the "F" in "Tipi Field"!

Do I have to book a sauna time-slot?

No! We prefer that people come and relax as much or as little as they like, we provide a lovely garden to chill out in as well as the sauna!

We sell entry wristbands that allow you access to the whole garden, sauna, showers, trampoline and plenty of entertainment from our grassroots solar stage!

What's the difference between Wristbands and Single Entry at Glastonbury Festival?

A wristband will allow you access during our opening hours throughout the festival. 
Once you have a wristband, you can walk right past the queue! Just show us your wristband as you pass reception!

Single Entry will allow you to come in and enjoy the space for as long as you like until you go.
We let people leave to use the loo, but you will need to check in with staff at reception on your way out! If you're gone too long, the staff may have changed over and be unable to let you back in! So don't take the piss! 

Do you take massage bookings in advance?

Yes, but only from the beginning of the festival, at our on-site reception.

Our massages are very popular and book up fast.

To prevent 'no-shows', you will need to pay a deposit to book your massage appointment.

Do you have hot showers?

Yes! We have hot showers with a separate entrance to the cold showers, as we advise that the cold showers are for sauna users.

Do I have to be naked to come in?

No! We have always been a clothing optional space.

You can wear as much or as little as you like, the aim is for you to be comfortable!

What do I do if someone is making me feel uncomfortable?

Our staff have RED Lost Horizon Nomadic Spa wristbands, to help you identify them.
Please do not hesitate to ask for help if you feel you are unsafe or if you see something that's not right.

We also have a list of our managers on our reception desk.

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